FAQ: Regulation on online dispute resolution for consumer disputes (Regulation on consumer ODR)

Antoine Guilmain, "FAQ: Regulation on online dispute resolution for consumer disputes (Regulation on consumer ODR)", Working Paper n°6, Cyberjustice Laboratory, February 2013.

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On March 13, 2013, the European Parliament adopted the Regulation on consumer ODR to promoteonline resolution of consumer disputes. The purpose of the present work is to present the broad strokesof the regulation in the form of a FAQ.

This content has been updated on 7 April 2018 at 18 h 23 min.